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ETS SATISFACTION SURVEY

You recently used an ETS service.  We care about your views and are keen to make our services even better.  Please take 5 minutes to tell us what you think.

You can save your answers at any stage and complete the survey at a later time if necessary.

Thank you for helping us to provide an even better service.

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying token to access this survey, please rest assured that this token will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification tokens with survey responses.